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Price matching or a price guarantee is a policy that some retailers have established to meet the needs of their customers. If a customer finds a product at a competitor’s store for a lower cost, the retailer will match the lower price.
The list of 12 popular stores that do price matching is below, read on to see the full list!
- Most retailers offer price matching for in-store and online products.
- Items that are to be price matched must be identical.
- Depending on the retailer, the price match can be requested before or after the product has been purchased.
- If the product has already been purchased, a receipt is required.
- Proof of the item and its price must be listed and valid at the time of the price match.
- The product to be price matched must be in stock at both stores, in-store or online.
- Specific stipulations and exemptions for price matching are explained in detail in the retailer’s price matching policy.
Table of Contents
- Key Takeaways
- When And How To Request Price Matching
- Related Questions
When And How To Request Price Matching
Listed below are the stores that will price match items. Each store’s list of stipulations, exemptions, and how to request price matching are discussed in detail. You will also find their contact information for further queries.
Walmart Inc. is an American multinational retail corporation that operates a chain of hypermarkets, grocery stores, and departmental stores in the US. The company was founded in Arkansas in 1962. Walmart is the world’s largest company by revenue and the largest private employer worldwide.
If you find a cheaper item on the Walmart website than the identical product in a Walmart store, the store will match the online price. Items that are excluded from price matching are:
- Special Buys
- Value of the Day
- 11 Hour Guarantee Prices
- Clearance Sale
- Black Friday
- Cyber Monday
To request a price match, you must inform the associate of the lower price, and the item must be in-stock on Walmart.com at the time of a price match. If the register prompts supervisor approval, the supervisor will log onto the website through a store terminal to verify the product. The store manager on duty has the final decision on any price match.
Walmart does not offer a price match policy with other competitor stores. See the Walmart price match policy for more information. Contact Walmart Customer Care at Help – Walmart.com for an online price match.
2. Home Depot
The Home Depot, Inc. (Home Depot) is the largest home improvement retailer in the US. It supplies tools, construction products, appliances, and services to the American consumer. The Home Depot was founded in 1978.
Home Depot offers customers a 30-day price match policy. They will price match any identical product from any competitive retailer if the products are in stock in both stores.
If you wish to request a price match, you must bring proof that you can buy the product for cheaper elsewhere. Bring a printout from the store, show an ad, or share a website link. If you are looking at a price online, check if there will be a shipping charge. Home Depot will factor in these charges.
You have 30 days to price match after purchasing the items. Home Depot will refund you for the difference. However, you must have the receipt of your purchase.
Home Depot does have some exceptions when they do not price match. One of these is that they will not price match items sold at membership-based retailers. Other exceptions can be found in the Home Depot price match policy.
If you have made an online purchase, you can contact Home Depot’s customer service team on their main website.
Lowes Companies, Inc. is an American retail company specializing in home improvement. The first Lowes store opened in 1921 in North Carolina. Currently, Lowes operates more than 2,197 home improvement and hardware stores and is the second largest hardware chain in America.
Lowes will price match identical items that can be bought from one of their competitors.
Simply show proof of a lower price for the identical in-stock item. You can show an ad, an internet link, a printout, or an app.
Lowes will match any online or local retailer. Once the price match has been validated, you will receive the appropriate discount.
Lowes also has a 30-day price match policy. If you have already purchased an item, show proof that you can get the identical item for cheaper elsewhere, and they will refund you the discounted amount. There is a list of exceptions. For more information, log onto their website for Lowe’s detailed explainer.
Target Corporation is an American big box departmental store chain and is the 8th largest retailer in the US. It was established in 1962 and, to date, operates more than 1,931 stores throughout the United States.
Target will price match any identical product from their selected list of online competitors. The complete list of these competitors is available online or at Guest Services.
Price matching can be requested when you purchase the product or within 14 days after the purchase. Show proof of the lower price on an official printout or website. You may use your mobile to present lower prices from Target.com. Once the evidence is validated, Target will adjust the price or refund you the discounted amount.
Price adjustments can be made at the checkout line in any store. Products bought from Target Circle offers and on-sale products (except on Black Fridays) will not be price matched. The product does not need to be in stock at Target.com to receive a price match.
Primary exemptions from Target’s price match policy are contract mobile phones; associated plans; optical products; warranties and assembly fees; taxes, shipping, and handling fees; and pharmaceuticals.
Macy’s (originally R.H. Macy & Co.) is an American chain of departmental stores founded in 1858. This retailer chain sells a wide range of merchandise, including clothes and accessories for men, women, and children, cosmetics, and home furnishings.
Macy’s will price match items from selected retail stores. The product must be identical and should be in stock. Proof that a retailer is selling the product at a lower price must be validated before Macy’s discounts you the price difference. For most items, you will be refunded within 10 days.
You will need the following for an item to be price matched:
- The original purchase receipts.
- The order number for tracking purchase details.
- For online purchases, initiate the price adjustment process via the website or call their customer care service desk at (800) 289-6229.
- For in-store purchases, you need to visit the store.
For more information, consult Macy’s Customer Service online.
6. Best Buy
Best Buy is an American electronics retailer founded in 1966 and was rebranded in 1983. It is the largest consumer electronics retailer in the US.
You can price match items from Best Buy online or visit one of their stores. Best Buy will match prices from their list of online or local competitors. The price match policy has a complete list of exclusions.
The item must be identical to qualify for the price match, which means the same brand, model number, and color. Best Buy will only price match a new product.
If you want to price match, connect to Best Buy Online Chat, or call 1-888-BEST BUY (1-888-237-8289).
Petsmart is a leading North American chain of pet superstores that sell pet products, services, and small pets. It was founded in 1989.
Petsmart will price match any competitors’ lower prices with the same product from one of their stores. The item must be identical, and you need proof of the item’s price from the other competitor. The items must be in-stock at Petsmart and at the competitor.
Petsmart will not price match sale prices advertised on Amazon, eBay, and other auction, closeout, or discount sites. None of the following items will be price matched:
- Advertised clearance sales.
- Other special events.
- Free with purchase offers.
- Buy one get one free rebate.
- No price matching on pets and services.
Visit the store you purchased the item from or apply for a price match on the Petsmart website.
8. Bed Bath And Beyond
Founded in 1971, Bed Bath And Beyond Inc. is an American chain of domestic merchandise retail stores offering a vast selection of home goods and décor.
This retailer will match their direct competitor’s price on the same item. The item should be in stock and must be identical according to the universal product code, brand, size, model number, model year, and color. The item must also be ‘first quality.’
The item must be sold by local retail competitors (including online prices) and from major online retailers.
To request a price match, you must visit the store and present your proof of the lower price to an associate. Or you can apply by phone. Call 1-800-GO-BEYOND (1-800-462-3966). The competitor’s ad or website must be shared with the customer service representative.
Nordstrom, Inc is an American luxury department store chain founded in 1901. It offers compelling clothing, shoes, and accessories for men, women, and children.
Nordstrom will price match products from selected competitors. The price match must be requested when the product is purchased from a Nordstrom store. They will also offer a limited time for price matching on selected items on their website.
As with most other retailers, the item must be identical. It must be in stock at the competitor and Nordstrom stores. The following products are exempt from price matching:
- Order-level discounts, gift card promotions, or shipping offers.
- Sale items, auctions, regional and non-US based retailers, or third-party sellers.
- Designer goods already purchased at a sale price.
You can contact their Customer Service for assistance 24 hours a day. Call them on 1.888.282.6060. Or visit their website for a price adjustment online.
Kohl’s is the largest departmental store chain in the US. This American chain has 1,162 locations operating stores in every US State except Hawaii. It is the retailer of choice for the active and casual lifestyle of the entire family.
Kohl’s stores may, upon request, match a competitor’s in-store price on an identical item sold in their store.
Visit your local Kohl’s store with a copy of the competitor’s local ad showing the identical product you want to purchase. The ad must include a product description and the competitor’s valid current or sale price. A list of exclusions can be found in Kohl’s price match policy.
Kohl’s also offers a matched price if their online (Kohls.com) store price is less than the in-store price for the identical product.
11. Dicks Sporting Goods
Dicks Sporting Goods, Inc is an American sporting goods retail company established in 1948. It has approximately 854 stores and is America’s largest sporting goods retailer.
This retailer has a price match called Best Price Guarantee, and they will match lower prices.
Dicks Sporting Goods has a list of eligible competitors for price matching. There are also other stipulations and requirements needed for price matching. Read the criteria on their price matching policy for more information.
You will need proof that the competitor is charging less by producing the ad showing the product and the price. You can scan the website or a marketing email. The product must be identical to the retailer’s product. You can also price match if you have already bought the product if it is within 14 days from purchase.
Michaels Stores are retailers in arts and crafts products such as scrapbooking, beading, knitting, rubber stamping, and many other items. The company also offers custom framing.
Michaels Stores, Inc was founded in 1973 and is a privately held chain of 1,252 American and Canadian arts and crafts stores.
If you buy a qualifying product from Michaels, then find the identical item for less on:
- Michaels online website.
- From an eligible online competitor.
- In a Michaels printed or digital ad.
Michaels will match the price and beat it by 10%.
The product must be identical, and the price must be listed and valid at the time of the match. Products that are out of stock will not be matched. There are several exclusions from price matches and a list of eligible competitors which can be found on their price match policy.
Should you have already purchased the product, you have seven days to find the same product for a lower price and contact Customer Service at 1-800-642-4235.
Below are a few frequently asked questions about retailer stores’ price matching policies and the benefits of price matching.
If you find a cheaper product from another retailer, you can request the store you want to buy from to match the price and discount the difference.
Price matching gives the consumer control because you request the store you want to buy from to sell you the product at the lowest price.
You can present a local ad, but the entire printed ad must be shown. Retailers do not accept photos or photocopies to verify a competitor’s printed ad. However, some retailers will accept a digital version of the printed ad.
You can also present the price on a mobile device from a website from an eligible competitor selected by the retailer, and that is listed on their price matching policy. Screenshots or pictures will not be accepted.
The retailer’s team member will verify the match, and usually, the store manager will approve the price match.
When a retailer’s price matches a customer’s request, and the customer is refunded the discounted amount, they are assured that the retailer is looking out for them. It shows the retailer cares, and the customer will keep visiting the store.
Price matching is a way to build goodwill between the retailer and the customer, and it instills customer loyalty.