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Lululemon Athletic is a Canadian retailer that sells athletic wear, accessories, lifestyle apparel, and personal care products. They’re well known for their yoga pants and other yoga wear. If you are not happy with an item you bought from Lululemon, you can return it for a refund.
Lululemon has a basic and fair return policy. You can return items you are unhappy with within 30 days of the purchase date or shipping date. The items you want to return must be unworn and unwashed, and you will need to have a receipt as proof of purchase.
This article discusses Lululemon’s return policy, including the time frame you can return items for a refund, which items are not eligible for a return, their extended holiday return policy, and whether you can return items without a receipt.
- Lululemon’s Return Policy
- There Are Items From Lululemon You Can’t Return
- You Can Return An Item From Lululemon In-Store Or Via Mail
- Lululemon’s Extended Holiday Return Policy
- How To Return An Item To Lululemon Without A Receipt
- A Refund Via Mail Takes Up To Five Days To Process
- Abusing Lululemon’s Return Policy
- Returning Your Items To Lululemon Is Straightforward
Lululemon’s Return Policy
You can return items from Lululemon within 30 days from the purchase date. You must have proof of purchase or receipt to exchange or get a refund for items. All items you want to return must be unwashed and unworn with the original tags attached.
If you ordered an item online, you have 30 days from the delivery date to return the item either via mail or in person at your nearest store. Lululemon also has an extended Holiday return from the end of November to the end of January.
You can return the items in person or via mail. You cannot return gift cards, face masks, and gear from Lululemon’s We Made Too Much section since they are final sales and cannot be returned or exchanged. You must pack all shoes must in their original box.
It’s important to note that all items are subject to inspection. Online orders can be returned via mail or in person at your nearest Lululemon store. However, you cannot return items you bought in-store via mail.
When Lululemon receives your return product, they will process your refund. Your refund will usually be credited within seven business days via the original form of the payment, but some banking institutions might take longer.
|Can I Start A Lululemon Return Via||Yes/No|
- Gift cards
- Items from the We Made Too Much section
- Face masks
- Swimwear that doesn’t have the hygiene sticker
You Can Return An Item From Lululemon In-Store Or Via Mail
It is faster and easier to return an item in person than to mail the item. You will receive the refund or exchange immediately if you return the item in person. This is what you need to do to return an item in-store:
- Go to the nearest Lululemon store in your region.
- Take your item and proof of purchase with you to an employee.
- They will refund you via the original payment method.
If you ordered an item online that you wish to return, follow the following steps:
- Start a return online by signing in to your account or logging in as a guest.
- Select the item you wish to return.
- Print your return label and form.
- Pack all your items and attach the shipping label to the box.
- US customers must drop off their packages at a FedEx or USPS location.
- You will receive a unique number to track your return.
- Lululemon will refund you via the original payment method once the return is processed.
You can also fast track a return, but this option is only available for members who want to return three or fewer items. You can fast track a return by going to the Returns page and entering the Order ID and your email address. Choose the items you want to return to Lululemon and print the shipping label. You will only be refunded through an e-gift card that you can use in-store or online.
You also have the choice to return an item you purchased online to any store in your region. You have to make a return request online and select “Return to Store.”
Lululemon’s Extended Holiday Return Policy
Lululemon has an extended return policy during the holidays. If you purchase an item between November 1st and December 24th, you have until January 24th to return it. This may vary year to year.
How To Return An Item To Lululemon Without A Receipt
If you lost your receipt by any chance, you don’t have to worry. You can still return your item for a refund or exchange.
When you return your item without a receipt in-store, you will need to give an employee your phone number. The employee will track your purchase details and your transaction history by using your phone number. You can find your order history in your online account for your online purchase return.
A Refund Via Mail Takes Up To Five Days To Process
Once you send the package to Lululemon’s warehouse, they will usually process the return in three to five business days. If it takes longer, check the status of your return or contact Lululemon.
Abusing Lululemon’s Return Policy
You won’t be able to abuse Lululemon’s return policy very easily. The company won’t refund items after 30 days unless there’s a defect. In order to get a refund, all items must be unworn and unwashed. You will also need the original tags.
It will be difficult to abuse the policy since all products are also subject to inspection before you can get a refund or exchange.
Returning Your Items To Lululemon Is Straightforward
Lululemon has a fair and straightforward return policy. You can return an item you don’t want within 30 days of purchase or the date of delivery if you order online. The store also has an extended holiday return policy. Most items can be returned, except items such as gift cards, items from We Made Too Much, and swimwear without the hygiene sticker.
As you can see from the above, it is simple to return an item you are unhappy with. Hopefully, this article helped to answer questions you might have had about Lululemon’s return policy!