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Dick’s Sporting Goods offers various sports gear, apparel, equipment, and footwear. It is a well-known sporting retail company based in Pennsylvania and America’s largest sporting goods retailer. If you bought an item you’re not happy with, here’s how you can return it to Dick’s Sporting Goods.
Dick’s Sporting Goods has an easy and fair return policy. You can return items you are unhappy with within 60 days of the purchase date. You must have a valid proof of purchase if you want a quick return or exchange. However, they can also assist if you don’t have a receipt.
This article discusses Dick’s Sporting Goods return policy, including the time frame you can return items for a refund or exchange, which items are not eligible for a return, whether you can return items without a receipt, and why you won’t be able to abuse their policy.
Generally, you can return items from Dick’s Sporting Goods within 60 days from the purchase date. The store requires valid proof of purchase or the original receipt of the item you want to return. Due to COVID-19, the store has extended its return period to 90 days from the date you received the item.
You can return most items bought from Dick’s Sporting Goods, but there are a few exceptions like ammunition, used bikes, airbeds, gift cards, etc. If you purchased something with a gift card and wish to get a refund, they will refund you to your gift card.
Dick’s Sporting Goods know that you need to test out sporting equipment, so it will not be a problem to return an item you tested out as long as you didn’t damage it.
You can return or exchange products either in person or via mail. If you ordered an item online, you have 60 days from the delivery date to return the item you purchased either by mail or in person at your nearest store. Unfortunately, you cannot return items you bought in-store via mail. When Dick’s Sporting Goods receives your return item, they will process your refund via the original payment method.
You must present identification for a return or exchange if you don’t have a receipt. But instead of refunding you, the store will give you store credit for the lowest selling price of the product. However, if you purchased the item online, your email confirmation will serve as a receipt. You can also start a return via DoNotPay.
|Can I Start A Return Via||Yes/No|
|Phone||Yes (curbside pickups)|
- Firearms and ammunition
- Hunting bows and crossbows
- Gun powder
- Rifles and muzzleloaders
- Gas and other fuel-powered items
- Secondhand bicycles
- Customized orders
- Topps trading cards
- Autographed collectibles
- Gift cards
- Yeezy shoes
- Worn, washed, or damaged items
You can’t return the following items where the factory seal has been broken or the package opened:
- Baseball bats
- Football helmets
- Softball bats
- Electric scooters and bikes
- Ice rinks
- Face coverings
- Portable lavatories
You also can’t return bicycles that don’t have their original tags. Bicycles will also be subjected to inspection and verification. You can also only return Nike Adapt shoes within seven days, provided they are in the condition they were sold in.
You Can Return An Item From Dick’s Sporting Goods In-Store Or Via Mail
It is faster and easier to return an item in person than to mail it back. If you go to the store, you will get a refund or exchange immediately if you return the item. This is what you should do to return an item at your nearest Dick’s Sporting Goods store:
- Take your item, preferably in its original packaging, and your receipt to any Dick’s Sporting Goods store.
- They will give you a full refund via the original payment method.
- If you are returning electronics, make sure you include all the parts and accessories it came within their original packaging.
If you ordered an item on the website that you wish to return via mail, follow the following steps:
- Go to Dick’s Sporting Goods’ Return Policy Page. You will need the item’s order number and ZIP code.
- Then, download and print your return label.
- Pack all your items in their original packaging, or alternatively, a box.
- Attach your return label to the package.
- Follow the rest of the instructions that are on the return label.
Your original shipping fees will not be refunded. Returns take around two to three weeks to be received and processed. You also have the choice to return an item you purchased online to any Dick’s Sporting Goods store.
During COVID, Dick’s Sporting Goods started curbside returns, which is still an option at most store locations. You can go to the store, call them to inform them of your return, provide them with your order number, and they will pick it up at the curbside pickup spot. This is only available if you bought the item with a debit or credit card.
How To Return An Item To Dick’s Sporting Goods Without A Receipt
If you bought an item online, you need your email confirmation. This will serve as your receipt. If you used your rewards card, an employee would be able to locate your receipt.
If you bought an item in-store, without a rewards card or any other way for them to access your purchase history, they will give you store credit for the item’s lowest selling price. You will need to provide the store with your identification to receive store credit.
Abusing Dick’s Sporting Goods’ Return Policy
It will be quite difficult to abuse Dick’s Sporting Goods return policy. Their policy is already fair, and they provide you with 60 days to return an item (90 days due to COVID). A ton of equipment is not eligible for returns as listed above, including worn, damaged, or washed items.
If you lost your receipt by any chance, and they have no way of looking up your purchase history, you will be stuck with store credit, and they require identification for this. So trying to abuse their policy will not be worth the consequences!
Dick’s Sporting Goods has a great return policy. You have 60 to 90 days to return items; they can even assist you if you do not have the original receipt. Unfortunately, there are many items that are non-returnable. Despite this, the policy is reasonable, and you can return eligible items with no issues!