American Eagle Return Policy Guide

Important Note: When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Content, pricing, offers and availability are subject to change at any time - more info.

American Eagle Outfitters is a well-known American lifestyle, clothing, and accessories retailer. If there’s an item you bought from the store that you regret buying, you might be wondering what their return policy looks like.


American Eagle has one of the most lenient return policies you will ever come by. There is no time limit applicable, so you can return your items at any time as long as you have proof of purchase. If you lost your proof of purchase, you can get store credit for the item’s current value.

This article discusses American Eagle’s return policy, including how long after purchase you can return items for a refund, which items are not eligible for a return, and how you can return items without a receipt.

American Eagle’s Return Policy

American Eagle has a very lenient return policy. You can return items from American Eagle at any time after your purchase for a full refund. There is absolutely no time limit attached. To receive a full refund, you will need proof of purchase in the form of:

  • A receipt
  • An invoice
  • An order email
  • Your order history
  • A printed order confirmation.

If you’re not happy with your purchase, you can return the item to any American Eagle, Aerie, or Tailgate store. The store will refund you via the original payment method. If you ordered an item online, you could return the item either via mail or in person at your nearest store.


Online orders can be returned via mail for a refund or in person at your nearest American Eagle, Tailgate, or Aerie store. However, you cannot return items you bought in-store via mail. If you want a full refund, you must have proof of purchase.

Otherwise, you will be given a gift card. When American Eagle receives your return item, they will process your refund via the original payment method. If you lost your proof of purchase, you can receive store credit at the item’s current value or may exchange the item for something else.

Return Method AllowedYes/No
Mail / OnlineYes

There Are Items You Cannot Return

There are certain items you cannot return for a refund or exchange. You can’t return swimsuits or bikini bottoms without the hygienic liner, nor can you return underwear.

Returning An Item In-Store Or Via Mail

It is simpler and faster to return an item in person than to mail the item. You will receive the refund or exchange immediately if you return the item in person at your nearest store. Here is how you can make a return in-store:

  • Go to the nearest American Eagle, Aerie, or Tailgate store in your region.
  • Take the debit or credit card you used to purchase the item and proof of purchase if you have one.
  • The store will refund you via the original payment method.
  • If you don’t have proof of purchase, the item’s current value will be credited to a gift card, or you can exchange the item.

You can return an item you ordered online in-store. Just take your item in its original packaging, if possible, along with your proof of purchase. It’s important to note that shipping fees will not be refunded.

If you ordered an item online that you wish to return via mail, follow the following steps:


  • Visit the store’s online portal.
  • Choose the items you wish to return.
  • Print the shipping label.
  • Pack all your items together, preferably in their original packaging.
  • Attach your return label to the package.
  • If your order qualified for a free return, you can ship your item back at no cost. If it doesn’t qualify for a free return, an amount of $5 will be deducted from your refund.

Returns take approximately five weeks from the date of shipment to be processed. American Eagle will refund you via the original payment method.

Returning An Item Without Proof Of Purchase

Don’t worry if you do not have the original receipt. American Eagle will still be willing to assist you. If you don’t have the original receipt, you can also take an invoice, order email, or a printed order confirmation. American Eagle will give you a full refund if you take any one of those.

If you do not have any proof of purchase, you can take your item to the nearest American Eagle, Aerie, or Tailgate store, and you will receive a credited gift card. The amount will be the current value of the item.

An American Eagle Return Via Mail Takes Weeks

Once you send the package back to American Eagle, they will process the return and refund you within five weeks. You can track your return online.

Abusing American Eagle’s Return Policy

At first sight, it seems quite easy to abuse American Eagle’s return policy since there is no time limit attached for returning items.

If you take off the original tags and the clothes seem worn, you might run into problems. Usually, the tags need to be attached or accompanied by the item for a quick, hassle-free return.

It will be up to the manager if you don’t have the tag. American Eagle also tracks your returns, so don’t abuse their already lenient policy! They are sure to realize if you do.


Returning Your Items To American Eagle Have Never Been Easier!

American Eagle has the most lenient return policy compared to other stores. You have the option to return an item at any time, no matter how much time has passed. American Eagle will give you a full refund if you have proof of purchase. But if for some reason you lost yours, the store is willing to credit the value of the item to a gift card.

The only items you’re not allowed to return are swimwear without the hygienic liner and underwear. And there you have it! It’s never been easier to return your items!

Keep Browsing